Aftersales Manager at San Miguel Corporation

About This Role

Join San Miguel Corporation, one of the largest and most respected companies in the Philippines, as an Aftersales Manager. In this role, you will be responsible for leading a team that provides exceptional customer service and support to our valued clients, ensuring their satisfaction and loyalty to our brand. Your day-to-day tasks will include managing customer complaints, resolving issues, and implementing strategies to improve customer engagement and retention. This is a great opportunity to grow your career with a leading Philippine company and make a meaningful impact on our customers' lives.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field
• At least 5 years of experience in customer service or aftersales management
• Proven track record of leading high-performing teams and achieving customer satisfaction targets
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Familiarity with CRM software and other customer service tools
• Knowledge of Philippine market trends and consumer behavior

Benefits

• Competitive salary range of ₱28,000 - ₱71,000 per month
• Comprehensive benefits package including SSS, PhilHealth, and Pag-IBIG contributions
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Flexible work arrangements and employee wellness programs
• Access to exclusive employee discounts and perks