ESL Quality Analyst at goFLUENT

About This Role

Join goFLUENT, a leading online English language training provider, as an ESL Quality Analyst in our Manila office. As a key member of our quality assurance team, you will play a crucial role in ensuring the high quality of our language training services. Your day-to-day tasks will involve reviewing and evaluating student interactions, identifying areas for improvement, and collaborating with instructors to implement changes. This is a great opportunity to work with a dynamic team, develop your analytical skills, and contribute to the growth of a global education company.

Requirements

• Bachelor's degree in English, Linguistics, Education, or a related field
• 2-3 years of experience in quality assurance, teaching, or a related field
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Familiarity with language learning platforms and tools
• Proficiency in Microsoft Office and Google Suite

Benefits

• Competitive salary ranging from ₱16,000 to ₱32,000 per month
• Health insurance through PhilHealth
• Social security and pension benefits through SSS
• Pag-IBIG benefits for housing and retirement
• 20 days of paid annual leave and 10 days of sick leave
• Opportunities for career growth and professional development