Service Associate at RCBC

About This Role

Join RCBC, one of the leading universal banks in the Philippines, as a Service Associate in our Baguio branch. As a Service Associate, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner. You will work closely with our team to ensure seamless delivery of banking services to our customers. This is a great opportunity to develop your skills and grow your career in the banking industry.

Requirements

• At least 2 years of experience in customer service or a related field
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Basic knowledge of banking products and services
• High school diploma or equivalent required; college degree preferred
• Proficiency in Microsoft Office applications, particularly Excel and Word
• Ability to work on-site in Baguio, Cordillera Admin Region, Philippines

Benefits

• Competitive salary range of ₱20,000-₱38,000 per month
• SSS (Social Security System) and PhilHealth benefits
• Pag-IBIG (Home Development Mutual Fund) membership
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Free parking and accessible location in Baguio city