Service Associate at RCBC

About This Role

Join RCBC as a Service Associate and be part of a leading bank in the Philippines. As a Service Associate, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner. You will work closely with the sales and operations teams to ensure seamless customer experiences. This is a great opportunity to grow your career in the banking industry and develop your customer service skills in a dynamic and fast-paced environment.

Requirements

• At least 2 years of experience in customer service or a related field
• High school diploma or equivalent required; college degree preferred
• Excellent communication and interpersonal skills
• Ability to work in a team environment and provide support to colleagues
• Basic knowledge of banking products and services
• Proficiency in MS Office and other software applications
• Ability to work in a fast-paced environment and adapt to changing priorities

Benefits

• Competitive salary ranging from ₱17,000 to ₱35,000 per month
• SSS (Social Security System) and PhilHealth benefits
• Pag-IBIG benefits
• 13th month pay and holiday pay
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment