Service Associate at RCBC

About This Role

Join RCBC as a Service Associate in Malolos, Central Luzon, and be part of a leading bank's customer service team in the Philippines. As a Service Associate, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner. You will work closely with the sales and operations teams to ensure seamless customer experience. This is a great opportunity to grow your career in the banking industry and develop your customer service skills in a dynamic and fast-paced environment.

Requirements

• At least 2 years of experience in customer service or a related field
• High school diploma or equivalent required; college degree preferred
• Excellent communication and interpersonal skills
• Ability to work in a team environment and provide support to colleagues
• Basic computer skills and proficiency in MS Office
• Familiarity with banking operations and procedures a plus
• Ability to adapt to changing priorities and deadlines

Benefits

• Competitive salary range of ₱17,000-₱34,000 per month
• Standard benefits package including SSS, PhilHealth, and Pag-IBIG
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Comprehensive training and onboarding program
• Flexible working hours and work-life balance