Service Officer at RCBC

About This Role

Join RCBC, one of the Philippines' leading banks, as a Service Officer in Sorsogon City. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner. You will work closely with our clients to understand their needs and provide tailored solutions to meet their financial goals. This is a great opportunity to grow your career in the banking industry and make a meaningful impact in the lives of our customers.

Requirements

• At least 2 years of experience in customer service or a related field
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Basic knowledge of banking products and services
• High school diploma or equivalent required; college degree preferred
• Ability to work on-site in Sorsogon City, Bicol Region
• Proficiency in Microsoft Office applications, particularly Excel and Word

Benefits

• Competitive salary range of ₱18,000-₱36,000 per month
• Standard benefits package including SSS, PhilHealth, and Pag-IBIG contributions
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Free parking and convenient location in Sorsogon City
• Access to RCBC's employee assistance program and wellness initiatives