Service Officer at RCBC

About This Role

Join RCBC, one of the Philippines' leading banks, as a Service Officer in Cavite, Calabarzon. As a Service Officer, you will be the primary point of contact for customers, handling inquiries, and resolving issues in a timely and professional manner. You will work closely with the sales and operations teams to ensure seamless customer experiences. This is a great opportunity to develop your customer service skills and be part of a dynamic team that is shaping the future of banking in the Philippines.

Requirements

• At least 2 years of experience in customer service or a related field
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing situations
• Basic knowledge of banking products and services
• High school diploma or equivalent required, college degree preferred
• Proficiency in English and Filipino languages
• Ability to work on-site in Cavite, Calabarzon, Philippines

Benefits

• Competitive salary range of ₱19,000-₱35,000 per month
• SSS (Social Security System) and PhilHealth benefits
• Pag-IBIG benefits and contributions
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Employee discounts and perks on RCBC products and services