Service Officer at RCBC

About This Role

Join RCBC as a Service Officer in Daet, Bicol Region, Philippines. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner. Your day-to-day tasks will include responding to customer complaints, processing transactions, and maintaining accurate records. This is a great opportunity to kick-start your career in the banking industry and work for a reputable company like RCBC.

Requirements

• At least 2 years of experience in customer service or a related field
• High school diploma or equivalent required, college degree preferred
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and multitask
• Knowledge of banking products and services a plus
• Familiarity with RCBC's policies and procedures
• Ability to maintain confidentiality and handle sensitive information

Benefits

• Competitive salary range of ₱19,000-₱32,000 per month
• Sickness benefit and maternity leave through PhilHealth
• Social Security System (SSS) membership and contribution
• Pag-IBIG membership and contribution
• Opportunities for career growth and professional development
• A dynamic and supportive work environment