Customer Care Associate at Bank of the Philippine Islands (BPI)

About This Role

Join Bank of the Philippine Islands (BPI) as a Customer Care Associate in Makati, Philippines. As a key member of our customer support team, you will be responsible for providing exceptional service to our valued clients through various communication channels. Your day-to-day tasks will involve resolving customer inquiries, addressing concerns, and ensuring customer satisfaction. This is a great opportunity to grow your career in the banking industry while making a positive impact on our customers' lives.

Requirements

• At least 2 years of experience in customer service or a related field
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities
• Proficiency in English and Filipino languages
• Knowledge of banking products and services is a plus
• Basic computer skills and familiarity with CRM software
• Ability to work flexible hours, including weekends and holidays

Benefits

• Competitive salary range of ₱19,000 - ₱38,000 per month
• Standard benefits package including SSS, PhilHealth, and Pag-IBIG
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Employee discounts on BPI products and services
• Paid annual leave and holidays