Service Officer at RCBC

About This Role

Join RCBC as a Service Officer in Muntinlupa City and be part of a leading bank in the Philippines. As a Service Officer, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner. You will work closely with the sales team to promote bank products and services, and contribute to the bank's goal of delivering world-class customer experience. This is a great opportunity to develop your skills in customer service, sales, and communication, and to be part of a dynamic and growing organization.

Requirements

• At least 2 years of experience in customer service or a related field
• High school diploma or equivalent; degree in Business Administration, Marketing, or a related field is an advantage
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and meet sales targets
• Proficiency in MS Office and CRM software
• Knowledge of banking products and services is a plus
• Ability to work on-site in Muntinlupa City

Benefits

• Competitive salary range of ₱17,000-₱37,000 per month
• SSS (Social Security System) and PhilHealth benefits
• Pag-IBIG benefits
• Life insurance and accidental death insurance
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment