Customer Facing - Customer Service Executive at JustCo

About This Role

JustCo is Asia Pacific's leading provider of flexible workspaces for businesses of all sizes seeking flexible work solutions. Founded in 2011 and headquartered in Singapore, JustCo leads Singapore's coworking scene with the largest network, offering close to 50 coworking centres across eight gateway cities in the region. JustCo empowers flexible work across our network of high-quality coworking centres in prime locations, seamlessly integrated with technology to enable our members to work from …

Requirements

• At least 2 years of experience in customer-facing roles, preferably in a call center or customer service environment
• Excellent communication and problem-solving skills, with the ability to work with diverse customers and situations
• Proficiency in English, with the ability to communicate effectively and professionally
• Knowledge of customer service software and systems, such as CRM or ticketing tools
• Ability to work in a fast-paced environment, handling multiple customer inquiries simultaneously
• Strong analytical and critical thinking skills, with the ability to resolve complex customer issues
• Flexibility to work on-site in the Philippines, with occasional overtime as needed

Benefits

• Competitive salary range of ₱17,000-₱29,000 per month
• Health insurance through PhilHealth
• Social Security System (SSS) membership
• Pag-IBIG membership
• Annual leave and sick leave benefits
• Opportunities for career growth and professional development