Customer Service Specialist at The Coca-Cola Company

About This Role

Based in Tuas, Singapore (2-way transportation provided at selected MRT locations islandwide)Please note that due to Singapore statutory regulations, we will be prioritizing applicants who have a current right to work in Singapore, and do not require Coca-Cola's sponsorship of a visa.Pacific Refreshments Pte Ltd (Coca-Cola Singapore) is a strategic concentrate manufacturing plant in Asia. We are an export facility, specializing in the manufacturing of concentrates and beverage bases, with a com…

Requirements

• At least 2 years of experience in customer service or a related field
• Strong communication and interpersonal skills, with the ability to work with diverse stakeholders
• Excellent problem-solving and analytical skills, with the ability to resolve complex customer issues
• Proficiency in English and Filipino languages, with the ability to communicate effectively in both languages
• Knowledge of customer service principles, practices, and procedures
• Ability to work in a fast-paced environment, with multiple priorities and deadlines
• Familiarity with CRM software and other customer service tools
• Strong attention to detail, with the ability to maintain accurate records and reports

Benefits

• Competitive salary range of ₱19,000-₱32,000 per month
• Opportunities for career growth and professional development
• Comprehensive benefits package, including SSS, PhilHealth, and Pag-IBIG
• Flexible work arrangements, including work-from-home options
• Access to training and development programs, to enhance your skills and knowledge
• A dynamic and inclusive work environment, with a diverse team of professionals