Customer Service Specialist at Coca-Cola

About This Role

Job Description Summary: Based in Tuas, Singapore (2-way transportation provided at selected MRT locations islandwide) Please note that due to Singapore statutory regulations, we will be prioritizing applicants who have a current right to work in Singapore, and do not require Coca-Cola's sponsorship of a visa. Pacific Refreshments Pte Ltd (Coca-Cola Singapore) is a strategic concentrate manufacturing plant in Asia. We are an export facility, specializing in the manufacturing of concentrates and…

Requirements

• At least 2 years of experience in customer service or a related field
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment with multiple priorities
• Proficiency in English and Filipino languages (written and verbal)
• Knowledge of customer service software and tools (e.g. CRM, ticketing systems)
• Ability to work independently and as part of a team
• Flexibility to work on-site in our Manila office
• Basic computer skills and familiarity with Microsoft Office

Benefits

• Competitive salary range of ₱17,000-₱30,000 per month
• Opportunity to work for a global brand with a rich history and culture
• Chance to develop your skills and advance your career in customer service
• Comprehensive benefits package including SSS, PhilHealth, and Pag-IBIG contributions
• Paid annual leave and special holidays
• Access to training and development programs to enhance your skills and knowledge