Customer Service Advisor at Unknown

About This Role

Job Description: In charge of identifying and responding to customers' needs by providing accurate information and advice Responsible for handlingcustomer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution Taking charge of preparing quotation and raise Work Orders as well as raising of job orders to workshops & contractors Responsible in coordination with internal and external stakeholders like customers, contactors, workshop & etc I…

Requirements

• At least 2 years of experience in customer service or a related field
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment and meet deadlines
• Strong knowledge of customer service principles and practices
• Familiarity with CRM software and tools
• Ability to work in a team environment and provide support to colleagues
• High school diploma or equivalent required; degree in a related field preferred

Benefits

• Competitive salary range of ₱18,000-₱28,000 per month
• Opportunity to work with a global company and gain international experience
• Chance to develop your skills and advance your career
• Comprehensive benefits package including SSS, PhilHealth, and Pag-IBIG
• Generous leave and holiday entitlements
• Ongoing training and development opportunities