Customer Service Analyst at AIA Group

About This Role

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities,…

Requirements

• At least 2 years of experience in customer service or a related field
• Strong analytical and problem-solving skills with ability to interpret data and provide insights
• Excellent communication and interpersonal skills with ability to work with diverse stakeholders
• Proficiency in Microsoft Office, particularly Excel, and ability to learn new tools and technologies
• Ability to work in a fast-paced environment with multiple priorities and deadlines
• Strong attention to detail and ability to maintain confidentiality and discretion
• Familiarity with customer relationship management (CRM) software and data analysis tools
• Ability to adapt to changing business needs and priorities

Benefits

• Competitive salary range of ₱18,000-₱28,000 per month
• Medical and dental benefits through PhilHealth and AIA Group's health insurance program
• Social Security System (SSS) and Pag-IBIG benefits
• Annual leave and sick leave with pay
• Opportunities for career growth and professional development
• Recognition and rewards for outstanding performance