Customer Service Analyst - AIA Singapore Private Limited at AIA Singapore Private Limited

About This Role

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities,…

Requirements

• At least 2 years of experience in customer service or a related field
• Strong analytical and problem-solving skills with attention to detail
• Excellent communication and interpersonal skills with the ability to work with diverse stakeholders
• Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint
• Experience with customer relationship management (CRM) software and data analysis tools
• Ability to work in a fast-paced environment and meet deadlines
• Familiarity with the Philippine insurance industry and regulatory requirements
• Bachelor's degree in Business Administration, Marketing, or a related field

Benefits

• Competitive salary range of ₱19,000-₱28,000 per month
• Opportunity to work with a leading insurance company in Singapore
• Chance to develop your skills in customer service, analysis, and problem-solving
• Comprehensive benefits package including SSS, PhilHealth, and Pag-IBIG
• Flexible work arrangements with a balance of work-from-home and on-site days
• Opportunities for career growth and professional development