Customer Service Assistant at Toll Group

About This Role

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com Job Description: Activities may includ…

Requirements

• At least 2 years of experience in customer service or a related field
• Excellent communication and problem-solving skills
• Ability to work in a team environment and provide support to colleagues
• Familiarity with customer relationship management (CRM) software and tools
• Strong attention to detail and ability to multitask
• Ability to work in a fast-paced environment and adapt to changing priorities
• High school diploma or equivalent required; degree in business, communications, or a related field preferred

Benefits

• Competitive salary range of ₱17,000-₱32,000 per month
• Opportunity to work with a global logistics leader and gain international experience
• Chance to develop your customer service skills and advance your career
• Comprehensive benefits package including SSS, PhilHealth, and Pag-IBIG
• Flexible work arrangements, including work-from-home options
• Opportunities for professional growth and development through training and mentorship