Customer Service Assistant at Toll Holding Pty Ltd

About This Role

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post - www.tollgroup.com Job Description: Activities may includ…

Requirements

• At least 2 years of experience in customer service or a related field
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment with multiple priorities
• Proficiency in English and Filipino languages (written and spoken)
• Knowledge of customer service principles and practices
• Experience with CRM software and tools (e.g. Salesforce)
• Ability to work on-site in our Philippine office

Benefits

• Competitive salary range of ₱105,780-₱123,000 per month
• SSS (Social Security System) and PhilHealth benefits
• Pag-IBIG (Philippine Health Insurance Corporation) benefits
• 13th month pay and holiday pay
• Opportunities for professional growth and development
• Collaborative and dynamic work environment