Customer Service Associate at Flintex Consulting Pte Ltd

About This Role

MAIN DUTIES AND RESPONSIBILITIES TO BE ACCOMPLISHED : Order & Fulfilment Management • Serve as the primary customer interface for order processing, changes, and delivery coordination • Ensure timely and accurate processing of customer orders to meet delivery commitments • Coordinate with third-party logistics providers to manage shipments and deliveries • Update delivery commitments on customer portals for new orders, reschedules, and forecast confirmations • Handle sample requests and customer…

Requirements

• At least 2 years of experience in customer service or a related field
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced, dynamic environment
• Proficiency in English, both written and verbal
• Familiarity with customer relationship management (CRM) software
• Ability to work independently and as part of a team
• Basic knowledge of customer service principles and practices

Benefits

• Competitive salary range of ₱123,000 - ₱184,500 per month
• Opportunity to work with a dynamic and growing company
• Chance to develop your customer service skills and career
• Standard benefits, including SSS, PhilHealth, and Pag-IBIG contributions
• Flexible working hours and work-from-home options
• Regular training and development opportunities