Customer Service Associate at The Learning Lab

About This Role

At The Learning Lab, we strive to provide the best-in-class customer experience to parents and students. In line with the organization’s ethos, we invite individuals who share our service commitment and passion for the education industry to join us. J ob responsibilities Acquire a strong working knowledge of the organisation’s programmes, services and processes. Ability to deliver a professional and high-quality service experience in a customer-facing role. Identify customers’ needs and have th…

Requirements

• 2+ years of experience in customer service or a related field
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced, dynamic environment
• Strong problem-solving and conflict resolution skills
• Proficiency in English and Filipino languages
• Familiarity with customer relationship management (CRM) software
• Ability to work on-site in Central, Singapore, Philippines

Benefits

• Competitive salary range of ₱17,000-₱29,000/month
• SSS (Social Security System) contribution
• PhilHealth contribution
• Pag-IBIG contribution
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment