Customer Service Executive at Unknown

About This Role

No Experience Required - Training Provided 5 Days work week Jobs Responsibilities: Attend to and manage general enquiries in person/over the counter, and kiosk. Handle general enquiries, manage complaints and feedback. Routing resolve concern, and escalate cases if required. Ensure seamless experience, and other ad-hoc as required Requirements: Singaporean Only Minimum O/A/Diploma in any field or its equivalent By submitting your resume, you consent to the collection, use, and disclosure of you…

Requirements

• At least 2 years of experience in customer service or a related field
• Strong communication and interpersonal skills, with the ability to work with diverse clients and stakeholders
• Excellent problem-solving and conflict resolution skills, with the ability to think critically and creatively
• Proficiency in English, with the ability to communicate effectively in writing and verbally
• Knowledge of customer service principles, practices, and procedures
• Ability to work in a fast-paced, dynamic environment with multiple priorities and deadlines
• Familiarity with CRM software and other customer service tools
• High school diploma or equivalent required, bachelor's degree in a related field preferred

Benefits

• Competitive salary range of ₱17,000-₱28,000 per month
• Opportunities for career growth and professional development
• Comprehensive benefits package, including SSS, PhilHealth, and Pag-IBIG
• Flexible work arrangements, including remote work options
• Regular performance evaluations and feedback
• Access to training and development programs to enhance skills and knowledge