Customer Service Executive at VIPKid

About This Role

We are seeking a customer-focused Customer Service Executive to serve as the first point of contact for parents and students, converting enquiries and trial classes into enrolment. The role involves supporting student registrations, building strong relationships with parents, and ensuring smooth daily centre operations, while working closely with teachers and internal teams. Job Responsibilities Be the first point of contact for walk-ins, trial bookings, and enquiries, delivering professional c…

Requirements

• At least 2 years of experience in customer service or a related field
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced, dynamic environment
• Strong knowledge of customer service principles and practices
• Familiarity with CRM software and tools
• Ability to work independently and as part of a team
• Basic computer skills and proficiency in Microsoft Office

Benefits

• Competitive salary range of ₱17,000 - ₱27,000 per month
• Opportunity to work with a global company and gain international experience
• Chance to develop customer service skills and advance in your career
• Comprehensive benefits package including SSS, PhilHealth, and Pag-IBIG
• Paid training and onboarding program
• Opportunities for career growth and professional development