Customer Service Lead at Jet Aviation

About This Role

Customer Service Lead Location: Singapore, SG, 797800 Flexible Work Arrangement: Onsite Job Category: Fixed Base Operations (FBO) Career Level: Executive Requisition Id: 5410 Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamles…

Requirements

• 3+ years of experience in customer service or a related field
• Proven track record of leading high-performing customer service teams
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Strong analytical and problem-solving skills
• Familiarity with customer relationship management (CRM) software
• Experience with quality management systems and customer satisfaction metrics

Benefits

• Competitive salary range of ₱19,000-₱30,000 per month
• Opportunity to work with a global company with a strong presence in the Philippines
• Chance to develop leadership skills and advance your career
• Comprehensive benefits package including SSS, PhilHealth, and Pag-IBIG contributions
• Flexible work arrangement with a mix of on-site and remote work options
• Access to training and development programs to enhance your skills and knowledge