CUSTOMER SERVICE MANAGER at Unknown

About This Role

1. Looking for Customer Service Manager with good local contacts and good PR Skill; 2. Experience less than 1 year are also welcome. 3. Able to lead team and manage staff. 4. Great personnal skill able to communicate well to all levels. 5. Preferred Local candidates. 6. Candidate must be able to work late. 7. Performing other tasks as and when assigned to. 8. No allowance

Requirements

• At least 3 years of experience in customer service management, preferably in a call center or BPO environment
• Proven track record of improving customer satisfaction and loyalty
• Excellent leadership and communication skills, with the ability to motivate and coach team members
• Strong analytical and problem-solving skills, with the ability to analyze customer feedback and identify areas for improvement
• Familiarity with customer relationship management (CRM) software and other relevant tools
• Ability to work in a fast-paced environment and adapt to changing priorities
• Bachelor's degree in Business Administration, Marketing, or a related field

Benefits

• Competitive salary range of ₱19,000 - ₱32,000 per month
• Opportunities for career growth and professional development
• Comprehensive benefits package, including SSS, PhilHealth, and Pag-IBIG
• Flexible work arrangements, including work-from-home options
• Access to cutting-edge technology and tools to enhance productivity
• Collaborative and dynamic work environment with a team of experienced professionals