Customer Service Officer at ESR Group

About This Role

ESR is a leading Asia-Pacific real asset owner and manager focused on logistics real estate, data centres, and energy infrastructure that power the digital economy and supply chain for investors, customers, and communities. Through our fully integrated real asset fund management and development platform, we strive to create value and growth opportunities for our global portfolio of investors. We offer our customers modern space solutions to realise their ambitions across Australia and New Zeala…

Requirements

• At least 2 years of experience in customer service or a related field
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment with multiple priorities
• Strong knowledge of customer service principles and practices
• Familiarity with CRM software and tools
• Ability to work on-site in the Philippines
• Fluency in English and Tagalog (written and spoken)

Benefits

• Competitive salary range of ₱16,000 - ₱28,000 per month
• Opportunities for career growth and professional development
• Paid annual leave and sick leave
• SSS (Social Security System) and PhilHealth benefits
• Pag-IBIG (Philippine Health Insurance Corporation) benefits
• Free meals and snacks at the office