Customer Service Representative at AlphaESS

About This Role

Job functions: Provide first-level technical services to customers around the world, including but not limited to hotline, email, WhatsApp and other communication methods. Through the process of changing customer problems from existing to non-existent through professional technology and good communication, the ultimate goal is to improve customer satisfaction with products and services. Job descriptions: Handling global customer complaint import/export, as a direct window for communication with…

Requirements

• At least 2 years of experience in customer service or a related field
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Proficiency in English and Filipino languages
• Familiarity with customer relationship management (CRM) software
• Basic knowledge of renewable energy or related industries
• Ability to work on-site in the Philippines

Benefits

• Competitive salary range of ₱16,000-₱31,000 per month
• Health insurance coverage through PhilHealth
• Social Security System (SSS) membership
• Pag-IBIG membership
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment