Customer Service Representative at Touch Support, Inc. & SNF Back Office

About This Role

Join Touch Support, Inc. & SNF Back Office, a leading customer service company in the Philippines, as a Customer Service Representative. In this role, you will be responsible for providing top-notch support to our clients through various communication channels, resolving customer complaints and issues efficiently, and meeting sales targets. As a Customer Service Representative, you will work in a dynamic and fast-paced environment, utilizing your excellent communication and problem-solving skills to deliver exceptional customer experiences. This is a great opportunity to grow your career in the customer service industry and work with a reputable company in the Philippines.

Requirements

• At least 2 years of experience in customer service or a related field
• High school diploma or equivalent; degree in Communications, Business Administration, or a related field is an advantage
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment and meet sales targets
• Familiarity with CRM software and other customer service tools
• Strong computer skills, including Microsoft Office and Google Suite
• Ability to work on-site in Manila, National Capital Region, Philippines

Benefits

• Competitive salary range of ₱17,000-₱32,000 per month
• Opportunity to work with a reputable company in the Philippines
• Chance to develop your career in the customer service industry
• SSS (Social Security System) and PhilHealth benefits
• Pag-IBIG (Philippine Health Insurance Corporation) benefits
• Opportunities for professional growth and development