Customer Service Representative at Unknown

About This Role

Customer Service Representative Responsibilities: Track sales forecast and maximize sales revenue. Interact actively with customers on forecast rationalization, materials management, capacity commitments, managing excess material, account receivables and IT related issues. Communicate line capacity and work closely with customers to fill open capacity. Prepare RFQs and pricing response to customers. Support various internal Amkor groups and communicate any account issues, concerns or suggestion…

Requirements

• At least 2 years of experience in customer service or a related field
• Excellent communication and problem-solving skills
• Ability to work in a team environment and adapt to changing priorities
• Proficiency in English and Filipino languages
• Basic computer skills and familiarity with customer service software
• High school diploma or equivalent required; degree in a related field preferred
• Flexibility to work on-site in Singapore, Philippines

Benefits

• Competitive salary range of ₱19,000-₱28,000 per month
• SSS (Social Security System) and PhilHealth benefits
• Pag-IBIG benefits for retirement savings
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Flexible working hours and work-life balance