Customer Service (Risk and Compliance) at Salt

About This Role

Salt is looking to hire a Customer Service Specialist (Risk & Compliance) a global technology company in Singapore for 12 months & renewable contract role. Description: Sensitive Inquiry Management: Act as the first point of contact for sensitive user requests related to data privacy (e.g., GDPR, CCPA), account security, and other compliance matters. Legal & Compliance Coordination: Manage and respond to legal inquiries and information requests in close collaboration with the legal team, ensuri…

Requirements

• 3+ years of experience in customer service or a related field
• Strong understanding of risk and compliance principles and regulations in the Philippines
• Excellent communication and problem-solving skills
• Ability to work in a team environment and collaborate with cross-functional teams
• Familiarity with CRM software and other customer service tools
• Strong analytical and critical thinking skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Proficiency in English and Filipino languages

Benefits

• Competitive salary range of ₱18,000-₱28,000 per month
• Opportunity to work with a reputable company in the Philippines
• Chance to grow your career in a dynamic and fast-paced environment
• Comprehensive benefits package including SSS, PhilHealth, and Pag-IBIG
• Flexible work arrangements including work-from-home options
• Opportunities for professional development and training