Customer Service Specialist - Morgan McKinley at Morgan McKinley

About This Role

• Dealing with customer enquiries via inbound calls • CBD Area/ Standard Office Hours (Monday - Friday) • Salary up to $ 3,500 KPI allowance Completion bonus • Min 1 year call centre customer service experience (Experience in Financial industry is a plus!) • 1 Year Contract (Highly renewable / convertible) Job Responsibilities: • Handle customer enquiries via inbound phone calls and digital channels with professionalism and care • Ensure accurate and timely updates in our CRM system • Proacti…

Requirements

• At least 2 years of experience in customer service or a related field
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment with multiple priorities
• Proficiency in English, both written and verbal
• Familiarity with CRM software and other customer service tools
• Experience with handling customer complaints and issues
• Ability to work independently and as part of a team
• Basic knowledge of recruitment or HR principles

Benefits

• Competitive salary range of ₱18,000-₱33,000 per month
• Opportunity to work with a leading recruitment consultancy in the Philippines
• Chance to develop your skills in customer service and international business
• Comprehensive benefits package including SSS, PhilHealth, and Pag-IBIG
• Flexible working hours and remote work options
• Opportunities for career growth and professional development