Customer Service Supervisor at Unknown

About This Role

Job Title: Customer Service Supervisor (Private Hire Vehicle Leasing) Salary Range: S$3100-3300 Work week: 5 days Job Description We are seeking a Customer Service Supervisor to lead and support our customer service team in managing day-to-day enquiries and operations for our Private Hire Vehicle (PHV) leasing business. The role focuses on delivering timely, accurate, and professional support to drivers while ensuring service standards and operational requirements are met. Key Responsibilities …

Requirements

• At least 3 years of experience in customer service or a related field
• Proven track record of leading a team and achieving customer satisfaction goals
• Strong communication and problem-solving skills
• Ability to work in a fast-paced, dynamic environment
• Familiarity with customer relationship management (CRM) software
• Bachelor's degree in Business Administration, Marketing, or a related field
• Experience working with international clients and teams
• Ability to work on-site in the Philippines

Benefits

• Competitive salary range of ₱20,000-₱30,000 per month
• SSS (Social Security System) and PhilHealth benefits
• Pag-IBIG benefits and contributions
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Flexible working hours and work-life balance