Service Associate at RCBC

About This Role

Join RCBC, one of the Philippines' leading universal banks, as a Service Associate in Lucena, Calabarzon. As a key member of our team, you will be responsible for delivering exceptional customer service, handling client inquiries, and resolving issues in a timely and professional manner. Your day-to-day tasks will involve interacting with clients, processing transactions, and maintaining accurate records. This is a great opportunity to grow your career in a dynamic and supportive environment.

Requirements

• 2+ years of experience in customer service or a related field
• High school diploma or equivalent; degree in Business Administration or a related field is an advantage
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Proficiency in Microsoft Office and other relevant software
• Knowledge of banking operations and procedures is a plus
• Ability to maintain confidentiality and handle sensitive information

Benefits

• Competitive salary range of ₱18,000-₱37,000 per month
• SSS (Social Security System) and PhilHealth contributions
• Pag-IBIG membership and contributions
• 13th month pay and holiday pay
• Opportunities for career growth and professional development
• Collaborative and supportive work environment