Service Officer at RCBC
RCBC
About This Role
Join RCBC as a Service Officer in Makati, Philippines. As a Service Officer, you will be the primary point of contact for clients, handling inquiries, complaints, and feedback. You will work closely with the customer service team to resolve issues and provide excellent service. This is a great opportunity to develop your customer service skills and be part of a leading bank in the Philippines.
Requirements
- At least 2 years of experience in customer service or a related field
- High school diploma or equivalent required, college degree preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks
- Strong problem-solving and conflict resolution skills
- Familiarity with banking products and services a plus
- Knowledge of Philippine banking regulations and laws
Benefits
- Competitive salary range of ₱19,000-₱34,000 per month
- SSS (Social Security System) and PhilHealth benefits
- Pag-IBIG (Home Development Mutual Fund) benefits
- 13th month pay and holiday pay
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
Estimated Monthly Salary
₱19,000 -- ₱34,000
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